Return & Exchange
All products purchased from Rifteronline.com can be exchanged within 14 days of purchase only if:-
The item(s) is faulty, damaged or defective at the time of delivery.
The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
You must notify us within 3 days of delivery by writing to email@example.com or by calling at 052-4263070 , in case you want to raise a dispute. At Rifer Online, we look at each dispute on a case-by-case basis and tries to be fair to both parties.
Replacement will be sent in case a defected/faulty/damaged item is shipped both domestically and internationally. You will be required to email photographic evidence of the defective item at firstname.lastname@example.org., within 14 days of purchase before any claims can be processed.
There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:
Exchange request is made outside the specified time frame.
The product is damaged because of use.
The product has tampered.
Anything is missing from the package including price tags, labels, original packing, freebies, and accessories.
Rifter online does not offer a “refund” or “Money Back Guarantee” on purchased items.